Privacy Policy - Flights Travel

Committed to protecting your privacy and ensuring the security of your personal data.

Information we collect

• Personal data such as name, email address, phone number and address
• Payment-related information for processing transactions
• Technical data, including IP address, browser type, device details, and browsing activity
• Information collected through cookies and similar technologies

We can also store your contact details if you start a booking but don't complete it, so we can help you.

How we use your information

• Process and manage reservations
• Send confirmations, updates, and notifications related to the trip
• Provide customer service and resolve issues
• Improve our website, services, and user experience
• Share promotional offers, newsletters, and travel deals (you can unsubscribe at any time)

We may contact you by email, phone, SMS, or WhatsApp for these purposes.

Legal basis for the treatment

• To fulfill our contractual obligations when you make a reservation
• In accordance with our legitimate interest in improving services and offering relevant promotions

Data retention

• For as long as necessary to comply with legal, accounting, or operational obligations
• Until you unsubscribe from marketing communications
• For a maximum of 12 months if a reservation is not completed

Share information

• Travel service providers, such as airlines and partners
• Trusted third-party providers who support our services
• Group companies and subsidiaries
• Authorities, if required by law

Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Your information is treated securely and only for legitimate purposes.

Marketing and social media

We may use your information to send you offers and news. You can unsubscribe at any time using the link in our emails or by contacting us directly.

If you interact with us through social media, we may receive limited information from your profile, in accordance with the platform's policies.

Your rights and choices

• Access, update, or correct your personal data
• Unsubscribe from marketing communications
• Request the deletion of your information, where applicable

Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified by email.

Contact us

If you have any questions, requests, or complaints related to this policy, please contact:

Email: contact@flights-travel.com